🚚 Shipping Policy – FlexPick

At FlexPick, we are committed to delivering your orders quickly, safely, and efficiently across India.

📦 Order Processing Time

All orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Delivery Time

We offer delivery across India with an estimated delivery time of:

4–7 business days for metro cities
5–9 business days for other locations

Delivery timelines may vary slightly depending on your location and logistics conditions.

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

• COD is available on most orders across India
• A small COD handling fee may apply (if applicable)
• Please ensure availability to receive the order to avoid failed deliveries

📦 Shipping Charges

Free Shipping on all prepaid orders
• Nominal shipping/COD charges may apply on Cash on Delivery orders

📍 Order Tracking

Once your order is shipped, you will receive:

• A tracking link via SMS/Email
• Real-time updates on your shipment status

🔄 Failed Delivery Attempts

Our courier partners will attempt delivery 2–3 times.

If the order is not accepted or delivery fails repeatedly:

• The order may be cancelled
• Future COD orders may be restricted

❗ Delays

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• High order volumes
• Logistics issues beyond our control

We appreciate your patience in such situations.

📩 Need Help?

If you have any questions regarding shipping, feel free to contact us:

📧 Email: support@flexpick.com.com
🌐 Website: tryflexpick.com
🕐 Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM
📍 Office Address: 98, Shiv Colony, Okhla - 110022

💙 At FlexPick, we ensure a smooth and reliable delivery experience — right to your doorstep.